Dawn is a highly experienced office manager that efficiently responds to customers by routing inquiries to the best resource across the organization. She maintains the organization’s billing system, processes invoices, and coordinates certification applications in partnership with the WRAP Compliance Department. Dawn is responsible for managing the general office operations and welcoming guests to the WRAP headquarters office in Arlington, Virginia.

Before joining WRAP, Dawn spent almost ten years with the American Apparel and Footwear Association (AAFA) as an Administrative Assistant and Financial Coordinator.